Live prices for your dates · free cancellation on many rooms

EN

Hotel · Krakow · Lesser Poland

Ostoya Palace Hotel

A 4-star hotel on Pilsudskiego 24, minutes from Krakow's Old Town attractions, offering spacious rooms, a restaurant, ballroom, and round-the-clock service.

  • 5-minute walk to Potocka Gallery
  • 24-hour reception and room service
  • On-site parking and valet parking
8.4 Great 511 reviews Booking.com 8.4 · 511 reviews

About

Ostoya Palace Hotel

Ostoya Palace Hotel is a 4-star property in the heart of Krakow, set on Pilsudskiego 24. It's a 5-minute walk from Potocka Gallery and close to cultural spots like Bunkier Sztuki Contemporary Art Gallery. The hotel offers a restaurant, a ballroom, and free Wi-Fi throughout.

Guests can choose from a range of rooms, including twins, doubles, and family rooms, plus an apartment with a balcony and bathtub. All rooms come with air conditioning and heating. The hotel also has a sauna, business centre, and a 24-hour front desk to help with tours and tickets.

  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Gift/Newsstand

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Walkable central location — A 5-minute walk to Potocka Gallery and close to Bunkier Sztuki Contemporary Art Gallery; guests mention it's a 10-minute walk to the Old Town and main square.
  • Spacious rooms with character — Reviews highlight huge rooms, high ceilings, big windows, and a stylish old-building atmosphere. Some rooms include a bathtub or balcony.
  • Friendly, helpful staff — Multiple reviews note the pleasant and efficient staff who speak good English, with service often described as excellent.
  • Good breakfast selection — Guests enjoy the breakfast, mentioning a wide array of coffee and tea and delicious food.
–

Worth weighing

3 to weigh
  • Some rooms may feel dated — One review appreciated the old-style atmosphere, but another gave a lower rating, suggesting not all guests love the vintage decor.
  • No on-site pool or spa — The hotel offers a sauna but no pool, which may be a letdown for some travellers.
  • Check-in window ends at midnight — Check-in is from 14:00 to 23:59; if you arrive after midnight, you'll need to arrange late arrival.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard Twin Room

  • 2 Single beds
  • Shower
  • Heating
  • Air conditioning

Standard Double Room

  • 1 Double bed
  • Shower
  • Heating
  • Air conditioning

Deluxe Twin Room

  • 2 Single beds
  • Shower
  • Heating
  • Air conditioning

Family Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Deluxe Double Room

  • 1 Double bed
  • Shower
  • Heating
  • Air conditioning

Apartment

  • 1 King-size bed
  • Shower
  • Heating
  • Bathtub
  • Balcony

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Services

  • 24-hour reception
  • Express check-in/ -out
  • 24-hour room service
  • Bell staff/Porter
  • Package/Parcel services
  • Tours/Ticket assistance

Dining & Entertainment

  • Ballroom
  • Restaurant
  • Gift/Newsstand

Business & Events

  • Business centre
  • Business services

Wellness & Leisure

  • Sauna

In-Room Amenities

  • Air conditioning
  • Mini-bar
  • Tea and coffee facilities
  • Flat-screen TV
  • Direct dial telephone

Parking & Transport

  • Parking
  • Valet parking

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.4
Great 511 reviews

Guest-rated 8.4/10 from 511 reviews

Booking.com · 8.4 · 511 reviews
8.4Verified guest

“The room was fairly priced, breakfast had a wide selection of coffee and tea, and the staff were friendly and provided excellent service.”

8.4Verified guest

“The proximity to the history museum was a big plus, and the location overall was excellent.”

8.4Verified guest

“Mornings started with delicious coffee and tea. The room was spacious, well-equipped, warm, with a great bathroom and two single beds. Fantastic location close to the centre—a short walk to the old building and the pub/restaurant.”

8.4Verified guest

“I enjoyed the room design and the atmosphere of the old, stylish building.”

8.4Verified guest

“Loved the room, especially the bathroom and comfortable bed. Service was excellent, and the staff were extremely helpful during my two-night stay—totally satisfied.”

8.4Verified guest

“Centrally located, just a 10-minute walk to the Old Town and main square, which was very convenient.”

04 — Location

Getting around Krakow

The property sits in Krakow.

Nearby culture: Potocka Gallery is a 5-minute walk, and Bunkier Sztuki Contemporary Art Gallery is also within easy walking distance. The main square and Old Town are about a 10-minute stroll.

Getting around: The central location means most attractions are walkable. The hotel offers parking and valet parking for those driving.

Pilsudskiego 24, Krakow, Lesser Poland, 31-109, Poland

Open in Google Maps

05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
24 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is until 12:00.

Is parking available at the hotel?

Yes, the hotel offers parking and valet parking.

Are pets allowed at Ostoya Palace Hotel?

Yes, pets are allowed.

Does the hotel have air conditioning in the rooms?

Yes, all room types listed include air conditioning and heating.

What are the room types available?

The hotel offers Standard Twin, Standard Double, Deluxe Twin, Deluxe Double, Family Room, and an Apartment with a balcony and bathtub.

Is there a restaurant on site?

Yes, the hotel has a restaurant, and reviews also mention a pub/restaurant in the basement.

Nearby

Other top-rated stays in Krakow

Want a different style or budget? Here are more highly-rated options in the area.

8.3

Grand Hotel

Guest-rated 8.3/10 — among the top stays in Krakow.

Krakow

9

Hotel Stary

Guest-rated 9/10 — among the top stays in Krakow.

Krakow

8.8

Hotel Grodek

Guest-rated 8.8/10 — among the top stays in Krakow.

Krakow

8.5

Hotel Santi

Guest-rated 8.5/10 — among the top stays in Krakow.

Krakow

8.8

Hotel Rubinstein

Guest-rated 8.8/10 — among the top stays in Krakow.

Krakow

8.4

Hotel Ester

Guest-rated 8.4/10 — among the top stays in Krakow.

Krakow

The bottom line

Ostoya Palace Hotel is a reliable choice for travellers wanting a central base in Krakow, with spacious rooms and a staff that clearly cares. It's best for those who value location and service over modern styling—and who don't need a pool.

8.4Solid, well-run 4-star in the city centre; book for the location and service.

Ready to book Ostoya Palace Hotel?

Tap through and we’ll open our booking partner’s site, with live prices and availability for your exact dates.

No payment on this site — you complete the booking on our partner’s site.